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Meet our Service Team

 

We have a wealth of experience and an excellent team of personnel whose award-winning dedication to service is focused on providing customers with the best possible support for their equipment and supply needs. Our commitment to aftersales service is key to ensuring customer satisfaction.


Our service offering includes applications specialists, project management, installation experts, service engineers and technical specialists, who are all on hand to ensure our customers receive the service excellence they require.

 

Team - Oli Peace

 

Oli Peace

Field Service Manager UK South

service.uk@medraygroup.com

+44 (0) 1442 902031 (Option 2)

 

 Team - Trevor Edmonson

 

Trevor Edmondson

Field Service Manager UK North

service.uk@medraygroup.com

+44 (0) 1442 902031 (Option 2)

 

Team - Daphne Handridge

 

Daphne Hanbidge

Service Operations Manager

daphne.hanbidge@medraygroup.com

+44 (0) 1442 902031 (Option 2)

 

 

 

Tracy Payne

Senior Customer Care Coordinator

service.uk@medraygroup.com

+44 (0) 1442 902031 (Option 2)

 

 

 

Scott Grover

Customer Care Service Coordinator

service.uk@medraygroup.com

+44 (0) 1442 902031 (Option 2)

 

 

 

Matt McKay

Customer Care Parts Coordinator

service.uk@medraygroup.com

+44 (0) 1442 902031 (Option 2)

 

 

Michael Herbert

 

Michael Herbert

Group Service Director

micheal.herbert@medraygroup.com

+44 (0) 7500 693210

 

 

 

 

Michael Herbert, Group Service Director

"We understand how important it is to offer a seamless service experience to our customers. From installation to after-care, our team of highly skilled experts are on hand to ensure our customers are provided with the best possible sales and service support".

 

 

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